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SHIPPING & RETURNS

SHIPPING POLICY

For UK addresses we ship our products via Royal Mail 2nd class for free!

 

We are so happy to be offering world wide shipping again, if you notice your country is not listed on our site please get in touch as we will be happy to correct this! 

We will try get your order shipped within 2-3 business days.

Most of our packaging we use is recyclable or biodegradable because we care about the environment, however for fragile items, we may need to use bubble wrap to ensure your order reaches you in perfect condition (but we do try to reuse as much packaging as possible to be less wasteful.

 

 Please note any duties and taxes charged at customs when sending overseas are the buyers responsibility to pay. Also always double check your postal address is correct as refunds will not be given for incorrect addresses. 

RETURN & EXCHANGE POLICY

We hope you are happy with your purchase but just in case you aren't we do accept refunds, as long as you email us immediately and return the product (with tracked shipping) in its original state. As soon as we have the item back we will offer you a full refund minus postage.

 

However we do not accept refunds for custom illustrations but do allow plenty of opportunities for adjustments, so you are happy with your custom illustration.  

 

For more information please don't hesitate to contact us, via the email address or form below. We look forward to hear from you!

I'll be in touch soon!

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